Worldwide Travel/Tourism Portfolio Manager – Remote Working 

Culture Trip is the trusted shortcut to booking travel that’s good, and makes you feel good. In one single platform, our customers can discover and book spot-on stays and experiences, hand-picked by a global community of travel experts and local insiders.  In 2011, Culture Trip was created to inspire people to go beyond their cultural boundaries and experience what makes a place, its people and its culture special, unique and meaningful. Fast-forward to 2021, and Culture Trip has become the essential travel companion, having evolved into a global travel e-commerce brand with content at its heart. This is a unique proposition in a market dominated by the more utilitarian online travel agencies (OTAs), user-generated content (UGC) and price-comparison sites. 

Culture Trip is different, because, for a decade now, its global community of travel experts and local insiders have hand-picked the world’s best bits to share travel stories and unbiased recommendations, together with curated collections of places to stay, hotels, things to do and experiences that can be booked online. Culture Trip inspires people and enables them to turn this inspiration into reality, all in one place. 

We are a diverse team comprising travel experts, engineers, creators, data scientists, marketeers, media specialists and more, across offices in London, NYC, and Tel Aviv. In addition, we work with a global network of hundreds of freelance content creators who share their insider knowledge and insights on the places they know well. 

Every month, Culture Trip attracts millions of visitors to its site; app downloads have leapt to almost 3 million; social followers have increased to more than 8 million, and our videos have been viewed more than 2 billion times. Since 2019, we have won more than 30 awards for our inspirational content, and our work for brand partners and commercial clients. 

Founded in 2011 and after four years evolving the concept, Culture Trip secured seed funding of $2 million in 2015, Series A funding of $20 million in 2016, a funding injection of $80 million in 2018 and, in August 2020, we secured additional funding to drive further growth.

The Tours, Packages Wholesale Division is part of the Culture Trip brand, and a unique opportunity for the successful candidate to take part in the development and build of a touring and packages product.

The Portfolio Manager (Travel) will work closely with the Director of Tours and Packages and will be responsible for the development and commercial performance of the product portfolio.

The role will overlook the entire product life-cycle, encompassing the stages from product development, procurement, product to market and operations. The Travel Portfolio Manager will be at the forefront of emerging travel trends creating concepts that appeal to the target audience, and opening opportunities to explore new markets.

The role will have a balance of commercial and creative disciplines requiring an individual that is extensively well travelled, with entrepreneurial spirit to design and build Culture Trip’s product range of group tours and packages

Key Deliverable

• Build an innovative product portfolio with a global mix of products
• Responsible for research & development assessing portfolio gaps and opportunities
• Work closely with marketing to formulate an effective product marketing plan
• Work in partnership with the supply chain to create & deliver products that fit the brand DNA
• Manage all quality control aspects ensuring the product wow’s every customer
• Work with the leadership team to build & execute a suitable product development function
•  Ensure an effective procurement and negotiation strategy across all new products making sure the best deals in market are negotiated, maximising gross margin
• Create a network of solid supplier relationships, leveraging relations for the growth of the brand
• Work with the leadership team to establish effective pricing strategy to maximise revenue opportunities 
• Lead the quality control function ensuring products are setup and delivered in accordance with international law
• Ensure product is developed in accordance with crisis management and health & safety guidelines
• Manage the project management of all new product launches
• Drive the production of product information that ensures product is delivered to market accurately and effectively
• Conduct regular competitor & macro analysis
• Ensure sufficient product training to the wider Culture Trip business
• Build & manage the yield and capacity strategy aiming to maximise capacity across all products
• Work with the product operations team ensure a wide spread of product availability across the calendar year
• Build & Implement supplier educational tools to ensure the effective delivery of the Culture Trip product
• Develop a suitable product feedback process to critically analyse and assess product performance

Requirements

• Minimum 5 years product development experience within a Tour Operator & or associated travel business
• Impeccable analytics skills, with the ability to critically assess multiple data sets to inform decision making
• Experience growing both commercial and quality metrics within a product portfolio
• A strong take-charge attitude and entrepreneurial mindset, with the ability to stay focused, positive and lead a team even in the most challenging of circumstances
• Yield management and procurement experience within a travel business
• A strong passion for travel and extensive knowledge of various geographical areas

 

This is a 6 month FTC with a view to this being extended 

What's in it for you? 

We believe what we do is unique in the industry and working alongside passionate colleagues on exciting projects will help us deliver against our important mission. We are a startup on a journey and when joining us, you really can make a difference.

The health and safety of our employees is of the utmost importance to us. Therefore, we are following local government guidelines which means that we encourage our employees to work from home - there is no expectation that they should come to the office at this time.

However, we know that everyone’s personal circumstances are different, meaning that some of our colleagues do need to use the office space from time to time. Where possible, our offices are still open and we have put processes in place and taken every precaution to make it a safe environment for those who might occasionally need to be there.

Work-life balance, work hours & time off

25 days holiday in addition to all public holidays

You get a bonus day off on your birthday so you can spend all day eating cake

Flexible hours - if you’re an early riser or a night owl worry not, you can choose your start and finish time as long as you work around the core hours

Pension, healthcare & wellbeing

Pension scheme - we will contribute 4% and you will contribute a minimum of 4%

Optional Private Health Insurance (after 3 months employment)

Family friendly policies

Employee assistance programme - a free employee wellbeing service

Cycle to work scheme - an amazing scheme that saves you income tax and NI contributions from the bike’s retail price

50% off Pure Gym annual membership

Professional & personal development (and team fun!)

Unlimited access to Udemy for Business - an online learning platform

Volunteering Days - each Culture Trip employee gets 2 charity days a year to dedicate their time to a good cause of their choice

Virtual social events such as beer tasting and bingo 

The health and safety of our employees is of the utmost importance to us. Therefore, we are following local government guidelines which means that we encourage our employees to work from home - there is no expectation that they should come to the office at this time. 

However, we know that everyone’s personal circumstances are different, meaning that some of our colleagues do need to use the office space from time to time. Our office is still open and we have put processes in place and taken every precaution to make it a safe environment for those who might occasionally need to be there. 

And when we’re back in the office, there’s also these lovely perks

Working from home - need to do some thinking or get away from distractions? You can get out of the office to work almost from anywhere. You are encouraged to do this once a week

Dogs in the workplace

Department Socials - Get to know your wider department with Culture Trip funded socials every quarter.

Teams also organise their own team-building lunches, dinners, breakfasts or other socials

Company Wide Parties & Events

Snacks - Get in your five a day, we provide fresh fruit, biscuits and tea and coffee in the office

Friday treats - Every Friday we take turns to host themed Friday treats. From Italian food to national cake day get ready for your tastebuds to be tickled

Dress down everyday (or up if that’s your thing!)  

Culture Trip is committed to equality of opportunity for all. We strongly believe that diversity of backgrounds, ethnicities, experience, circumstances, abilities and perspectives leads to a better workplace for our employees and a better product for our users.