Club Manager - Snap Fitness - Heswell
- Employer
- Snap Fitness
- Location
- Wirral, Merseyside
- Salary
- Competitive
- Closing date
- 15 Jan 2021
View more
- Sector
- Fitness jobs, Fitness Management, General Manager (Fitness), Leisure Manager
- Job Type
- Full Time
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Club Manager - Snap Fitness
- Business Division: Snap Fitness
- Responsible to: Franchise Owner
Overview and Objectives of the Position:
The Club Manager is the key role in Snap Fitness clubs, responsible for overall day to day management of all operations. Working closely with the franchise owner or Area Manager, the position will have full accountability and authority for all operational aspects and management of staff, including sales, marketing and general administration.
Key Relationships:
- Franchise Owner
- Area Manager
- Snap Fitness UK Head Office
Key accountabilities that are part of the role:
- Membership Sales & Retention
- Driving club growth through quality membership sales
- Increasing member retention through member engagement
- Tracking and reporting on various sales ratios
- Developing and following up on Assistant Manager’s sales performance
- Marketing & Community Activities
- Execution of National marketing initiatives
- Local area marketing planning and execution
- Generation of community focused initiatives
- Maintaining best practice digital presence
- Club operations and presentation
- Reconciling monthly membership billings
- Chasing outstanding debtors
- Maintaining club presentation to the highest possible standard
- Maintaining equipment functionality and servicing
- Management of Personal Trainers & Group Fitness instructors
- Recruitment of professional personal trainers (sub-contracted)
- Assistance in marketing and development of personal trainers
- Design and maintain weekly Group Fitness timetable
- Recruit and retain top quality fitness instructors
Key Performance Indicators:
- Net Membership Growth Retention Rate
- Club Audit Results Customer Satisfaction
- PT Engagement & Group Fitness Attendance
Selection Criteria:
- Previous sales experience required, minimum 1-2 years in any sales field
- Previous administration experienced preferred
- REPS Level 3 qualified preferred but not required
- Enthusiastic, empathetic and conscientious personality a must
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