Board Level Personal Assistant - The Coniston Hotel​

Board Level Personal Assistant - The Coniston Hotel​

The Coniston Hotel Country Estate and Spa offers a fantastic opportunity to anyone looking to join a rapidly growing business with an ambition to be a significant landmark hotel. The 71 bedroom 4 AA star hotel also plays host to a wide array of activities on the 1400 acre estate which includes; a state of the art spa, a Shooting Ground (CPSA Premier Plus standard), Archery, 4x4 Off-Road Experience, Holiday Cottages, Fly-Fishing on the 24 acre lake or River Aire.

The View Restaurant forms the heart of the hotel and offers a wide range of locally produced food.  We offer excellent conference and meeting facilities forming the base of unique team building days. Weddings are also a significant part of our business.

We are a family run hotel which is privately owned by the Bannister family, who are involved in the day to day running of the business.

The existing 90 Coniston team are very customer centered and if you pride yourself on delivering excellent customer service then you will fit in well.

ROLE OVERVIEW

The main aim of the role must be to provide administration support to a Board Level Director to include business and personal support. The role holder must be highly organised, with the ability to prioritise their workload and have the ability to maintain the highest level of confidentiality and discretion at all times. A key part of the role is to manage the diary of the director and to provide day to day administration support to the director and his family.

Reporting to: Director

Responsible for: n/a

MAIN RESPONSIBILITIES

• Provision of consistently high-quality confidential administration support to the Director
• Dealing with incoming post
• Screening phone calls, enquiries and requests, and handling them when appropriate
• Managing the diary of the Director
• Arranging meetings for the Director and communicating to and booking in required attendees
• Provide help and assistance to all team members (in particular Reception/Guest Services) and the hotel management team as required, in a positive, pro-active customer focused manner
• Provide excellent customer service
• Production of relevant management reports to deadlines, including chasing information and analysing the accuracy of this prior to production.
• Provision of accurate minutes from meetings i.  Daily Dash ii. Monthly Departmental Meetings iii. Management Meeting
• Event planning and Administration duties with local accounts
• Management & Planning Events
• To remain at all times discreet and diplomatic and to maintain the highest levels of integrity and confidentiality
• Book in travel arrangements for the director arrange accommodation and transport
• Support the directors three sons as and when required
• Book in personal appointments on behalf of the director
• Support the Managing Director and Finance Director as and when required
• Support Michael Bannister (Nicks Father and Chairman of The Coniston Hotel) as and when required, working closely with Michael Bannisters PA
• Any other business as required

PERSON SPECIFICATION  

ESSENTIAL

• Maintain and understand the importance of confidentiality and discretion at all times
• Educated to ‘A’ level standard or the equivalent 
• Experience of working as part of a team of people in a fast paced environment
• Excellent planning and organizational skills
• Excellent verbal and written communication skills
• Ability to build relationships with different organisations that the director is involved in
• Detail conscious and accurate
• Excellent I.T skills – Word, Excel and power point
• Excellent telephone manner
• Ability to multi-task
• Passionate about providing excellent customer service
• Able to work varied shift patterns

DESIRABLE

• Previous experience of working in an administrative role in a four star hotel and conference venue