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Duty Manager - Reading

Employer
Red Kangaroo
Location
Reading, Berkshire
Salary
Up to £26,000 per annum
Closing date
7 Nov 2020

Duty Manager - Red Kangaroo Trampoline Park - Reading

£24,000 - £26,000 per annum

Red Kangaroo Trampoline Park in Reading is seeking to recruit an experienced Duty Manager. 

The Role

We are looking for candidates who have had experience in a leisure or retail environment and have excellent customer service skills.

The role of the Duty Manager is very ‘hands on’ with duties including:

  • Supporting the General Management in all areas of the Park.
  • Ensuring all aspects of Health and Safety are adhered to at all times.
  • Being able to implement new procedures and ensure all existing ones are adhered to.
  • Opening and Closing the park on a daily basis – ensuring that the park runs smoothly throughout opening hours.
  • Maintaining the best standards and cleanliness throughout the park at all times.
  • Excellent customer service skills.
  • To help train, develop and manage the Red Kangaroo teams
  • Principle First Aider on site.
  • Responsible for ensuring that all cash handling procedures are adhered to in line with company policies.

The Person

  • Must be a self-starter, motivated individual with excellent leadership skills
  • Must have a clear understanding of all aspects of health and safety
  • Must be a confident and clear communicator who is able to deal with staff and customers in a professional and courteous manner
  • Must be able to work well under pressure and meet deadlines
  • Must be able to work flexible hours, including weekends (three weekends in four), evenings and holidays

Qualifications & Experience

  • A minimum of 3 years experience as a Duty Manager within a Leisure or retail environment.
  • Proven experience in customer service and people management.
  • A First Aid at Work Qualification, or willingness to undertake a First Aid at Work course.
  • The candidate may be required to have a DBS check.

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