The Calcot Collection

Spa Host

Tetbury, Gloucestershire
Competitive Salary and Company Benefits
16 Sep 2020
14 Oct 2020
Job Type
Full Time


Full Time Spa Host

We are currently looking for a Full-time Spa Host to join our team at Calcot Spa.

Calcot Spa is everything you would expect from a Cotswold Spa. Quiet, calm and beautifully designed. Offering a fully equipped indoor and outdoor gym, fitness studio, tennis courts, 16m indoor heated pool, relaxation lounge, sauna, steam room and of course our outdoor hot tub situated in front of a roaring fire.

We provide facilities extensive enough to stay the day (and night), a comprehensive fitness offering to suit our Spa members and local clients who like to pop in for their results driven treatments.

This is an ‘on your feet’ type of role for those seeking a busy, vibrant and varied role within an award-winning Spa. As a Spa Host you are responsible for the guest journey and satisfaction. This varies from the warmth of welcome as guests walk through the front door, taking treatment bookings, spa packages and fitness classes, making tea’s and coffee’s, running a lunch service right through to the most important finer detail of ensuring the Spa is spotless at all times, laundry is fresh and the fire is always roaring. You must enjoy interacting with people and passionate about hospitality. There is daily use computer use so it is essential you feel confident using our Spa software and e-mails.

The Spa is set in a beautiful countryside location situated approximately 3 miles from Tetbury, with easy access from Stroud, Gloucester, Swindon and Bristol. There is no public transport available, so your own transport is essential.

This is a full-time position with some shifts being inclusive of weekends, on a rolling rotational basis – with one weekend off out of 3 (based on a full-time rota)

The Calcot Spa is open and operational from 7am to 9.30 pm daily.

Mix of shifts are:  Early 06.30 – 15.00, Late 13.00 -21.30 & Mid shifts 9 - 5.30pm & 10.30 -19.00.

The perks when working for The Calcot Collection:

  • Personal development programmes through the Calcot Academy
  • 28 days holiday per annum (inclusive of Bank Holidays)
  • Paid overtime and tips
  • Commission on retail sales
  • Uniform provided
  • Free car parking
  • Long service awards
  • Discounts on stays within The Calcot Collection
  • Discount on food purchases within our restaurants
  • Spa Discount on retail and treatments

The Calcot Collection, we provide great opportunities for extra training and there is a clear progression route for those who shine.

The Calcot Collection is a small, eclectic group of luxury (but decidedly unstuffy) hotels, inns, restaurants and spas. Calcot (regarded as the mothership being the first and the largest), Barnsley House, The Village Pub and The Painswick are all situated in the beautiful Gloucestershire Cotswolds. There’s also our rogue northerner, The Lord Crewe Arms, on the edge of the moors in the breath-taking Northumbrian Pennines (the only one without a treatment offering).

Each one of our hotels is unique but share a common thread—passion for what we do. A highly skilled team with an unscripted style of hospitality, relaxed and informal that keeps our guests returning time after time.

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