Bistrot Pierre

Duty Manager - Coventry

Coventry, West Midlands
08 Sep 2020
06 Oct 2020
Job Type
Full Time

Duty Manager


About us

At Bistrot Pierre we are passionate about French inspired fresh food and fantastic customer service. To join our energetic and friendly team we are looking for true team players, who believe in our values of ‘individuality, honesty and integrity, genuine passion for food and hospitality, appetite for discovery and excitement about travel’.

We are looking for an outstanding Duty Manager to join our team.

About you

​As an inspirational “hands on” manager in charge of a shift in our restaurant, working closely with your General Manager, Management Team and the Head Chef in a high volume, fast paced, busy, buzzing, customer focused environment you will:

  • Take an active role in promoting a positive culture of passion and pride within the team
  • Portray and promote to the team our shared value for delivering exceptional customer service, leading by example and always working with our guests' memorable experience in mind
  • Support a culture of recognition and celebration of team success
  • Love being fully “hands on”, serving and hosting customers, ensuring food is cooked, presented and served correctly by the team and always delivered to the agreed company specification and standards​
  • Demonstrate a commercial insight into the business, with a working knowledge of the key challenges concerning people,sales, marketing, cost, profit
  • Think “outside the box” assisting the General Manager in contributing ideas for ways to drive sales and/ or make cost saving efficiencies, and encouraging the team to do the same
  • Inspire and recommend local initiatives, contribute customer and employee feedback, insights and market intelligence to the General Manager which may benefit the profile of the restaurant
  • Contribute to and encourage the highest standards across all areas (food, employee engagement, customer service, financial performance, health and safety)

The benefits

  • Competitive hourly rate of pay
  • You will have 24/7 support available through our employee assistance programme
  • Fantastic on the job training
  • Ongoing development on structured career pathways
  • Monthly incentives to support and encourage a high performing team on an individual, team and regional level
  • Discounts at all our restaurants
  • Discounted prestigious French wine at cost price

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