Red Carnation Hotels

Accommodation Assistant - Accommodation - Ashford Castle

Discussed at venue
07 Sep 2020
05 Oct 2020
Accommodation - Ashford Castle
The Accommodation department is currently looking for a Accommodation Assistant (Day & Turndown) to provide quality service to our guests and ensure the cleanliness of all rooms and areas in a timely manner, in line with Red Carnation Hotels standards.

Key responsibilities of the Accommodation Assistant will include:

• Providing each guest with the highest levels of Housekeeping service in accordance with 5 star expectations and Red Carnation Hotels/Leading Hotels Standards
• To provide a full service to vacated bedrooms and replenish stayover bedrooms
• To provide guests, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs

The ideal candidate for the Accommodation Assistant position should:
• Have a friendly and outgoing personality
• Be enthusiastic and flexible (inclusive of working some weekends)
• Have strong communication skills
• Demonstrate strong attention to detail
• Be legally eligible to work in Ireland
• Have the ability to handle busy situations and manage your workload effectively

Some of the Benefits available to the team:
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience.

The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and has been recognised with a Gold Standard Award Investors in People - the first hospitality company to gain this award on a worldwide basis and retain it for ten years. We were also the first hotel collection to be awarded a Princess Royal Training Award. As a result we can confidently promise you will reach your full career potential!

We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.