At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
About The Role…
Memories of a special food & beverage experience come from many places. The sights, sounds, scents and, importantly, service. Within this varied role you'll welcome our guests, recommend food and drink and help ensure a seamless experience. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes and drinks you'll serve.
Whilst in our Hotel Bar/Restaurant you’ll be responsible for manging your own section as well as working alongside the team to ensure all preparation and close down is completed to provide the best guest experience possible. Shift times will be varied to include our breakfast, lunch and dinner service. We also have a beautiful club lounge and offer room service throughout the day.
When serving our guests within the conference & events department you’ll be helping them with any on-the-day requirements, and ensuring a seamless experience from start to finish. You’ll also complete pre and post event duties such as setting up the function/conference rooms, preparing and breaking down break out areas, serving refreshment breaks, meals and/or drinks and refreshing the room/s throughout the event. Shift times will vary depending on the conference/event, sometimes starting early in the morning, and on other occasions finishing off in the early hours of the morning after events such as Christmas Parties/Weddings etc.
- Experience within a similar environment with an outgoing, bubbly personality
- You'll have a passion for customer service, with your own unique flare, and a ‘can-do' attitude
- Ability to remain calm and work under pressure
- High standards of cleanliness with a smart professional appearance
- Proactive and organised, flexible & Adaptable to complete routine and non-routine tasks
- The ability to work on your own and as part of a team
Situated just a few miles from the charming town of Beaconsfield, in close proximity Heathrow airport, our conveniently located 4* luxury hotel boasts a timeless and elegant design. With 138 stylish and modern rooms, gym and spa facilities, an impressive selection of dining options and a custom built signature whiskey cellar it’s the perfect location for both business and pleasure.
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Meals on Duty
Cycle 2 work scheme*
IHG Employee Discounts
IHG Friends & Family Rate
* apply to positions above minimum wage