Cairn Hotel Group

Leisure Club Attendant

Stirling Highland Hotel, Stirling
Competitive Salary
27 Aug 2020
24 Sep 2020
Job Type
Full Time

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

As a Leisure Club Attendant you are responsible for delivering the very best in customer service to our external members, hotel guests,and for pro-actively seeking opportunities to join new members to our facility. Your key responsibilities will be to ensure a high level of customer satisfaction, drive the facilities revenues and profitability, ensure the club is maintained to the highest standards by cleaning and checking the facilities, carry out pool checks and be aware of the importance of health and safety, accurately maintaining records and ensuring compliance.

About you…

The successful candidate will have previous experience ideally within a leisure environment, with an outgoing personality, excellent communication skills and excellent command of the English language. A lifeguard qualification, pool plant and first aid would be desirable along with a gym qualification.
You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player. 

The 4 Star Stirling Highland Hotel is situated in the heart of the city known as the Gateway to the Highlands. Our stunning Victorian property and ancient observatory hosts 96 bedrooms with a health club and swimming pool.

Built in 1854 as the city’s High School, the Stirling Highland Hotel is within easy reach of both Glasgow and Edinburgh, and perfectly placed for exploring Stirling, the nearby castles and battlefields, and the magnificent Scottish Highlands beyond.


Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Cycle 2 work scheme*
Free use of Leisure Facilities

* apply to positions above minimum wage