Membership Experience Team Member - Harlow

21 Aug 2020
18 Sep 2020
Job Type
Part Time

Membership Experience Team Member - Harlow

16 hours per week

  • Weekday Early Shift: 05:45 to 14:00
  • Weekday Late Shift: 14:00 to 22:15
  • Weekend Early Shift: 07:45 to 14:00
  • Weekend Late Shift: 14:00 to 20:15

We are recruiting for a Member Experience Team Member to be at the heart of our club, greeting our members and ensuring they have a great time, every time. You will be driven by service excellence and have the flexibility to work various shifts to cover early starts, late finishes and weekends.


- Delivering an unforgettable member experience.

- Interacting with our valued members at every touch point of their journey with us.

- Working to various targets including new member sales, NET member growth and member experience.

- Maintaining excellent standards in club cleanliness and safety.

- Taking responsibility for important operational tasks including opening and closing checks, cashing up, maintaining health and safety standards and administering first aid.

Skills and Experience:

- Excellent communication and customer service skills.

- Strong administrative and computer skills.

- Ability to build rapport with ease.

- Empathetic and caring nature.

At Xercise4Less we invest time in our staff and give them the opportunity to progress. We now have a defined career path to progress to Assistant General Manager, followed by General Manager and beyond.

What’s on Offer:

- Monthly bonus.

- Excellent opportunity to progress within a growing company.

- Free gym membership.

- Access to discounts at hundreds of global brands through Perkbox.

- Pension.

- 28 days holiday including Bank Holidays.

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