Food & Beverage Assistant - The Harley Street Clinic

An exciting opportunity to join our talented Food & Beverage Team has become available at the prestigious Harley Street Clinic (W1G 8PZ). Our Food & Beverage services include Patient Dining, Staff Dining, and Hospitality which means our Food & Beverage Assistants interact with Patients, Guests and other hospital colleagues. We are currently recruiting a part-time Food & Beverage Assistant to help maintain our high standards of Patient & Guest Satisfaction.

This role is ideal for an individual with a caring nature and outgoing personality. This is a full-time role with flexible hours on a weekly rota basis, usually from either 7am till 3pm (early shift) or 2pm till 10pm (late shift).

The Food & Beverage Team is part of Medirest Signature; the specialist private healthcare arm of Compass Group UK & Ireland Ltd. Medirest Signature draws on the healthcare heritage of Compass Group as well as the world-leading foodservice expertise, in order to deliver 5-star support services to the private healthcare market.

Main Responsibilities

As a Food & Beverage Assistant you will largely be responsible for the Patient Dining services. This service involves direct interaction with Patients, Guests and Clinical Teams. Main duties include;

• Greeting patients and guests, delivering their menus, taking their orders, advising where necessary on allergens and dietary requirements
• Working with the culinary teams to prepare and present Breakfast, Lunch & Supper meals
• Delivering meals directly to patients with an enthusiastic attitude
• Offering and serving hot beverage rounds
• Clearing down of wards and maintain a hygienic catering environment
• Liaise with Clinical Teams to ensure patients’ needs are met in a timely manner
• Offer a great guest service by putting the patient first

The Ideal Candidate

• Above all else; customer-service skills! These are a must for this role as it requires direct interaction with patients
• Previous catering and healthcare experience are desirable but not essential
• Ability to work in a fast-paced healthcare environment and a flexible approach to working patterns
• Awareness of food & hygiene standards
• Good command of the English language with a passion for patient care

About The Company

Why join Medirest Signature?

• Attractive core benefits ranging from retail discounts/cheap cinema tickets all the way up to savings on mortgages and utilities, for you and up to 5 additional family members or close friends.
• Guaranteed minimum hours – this is not a ‘0’ hour position
• Team activities available including festive parties and summer BBQs
• Optional Learning & Development and the chance to learn new skills at no cost. Opportunities range from Talent programmes that develop future supervisors and managers, all the way to nationally-recognised apprenticeship qualifications that could unlock the next chapter in your career
• Work-life balance – the majority of our positions are ‘daytime’ meaning no late nights and the majority of our business happens Monday-Friday
• The pride of contributing to the recovery and welfare of our patients