Deputy Manager - Watford
- Employer
- Hollywood Bowl Group
- Location
- Watford, Hertfordshire
- Salary
- Up to £27,000 per annum (£31,000 OTE) plus great benefits
- Closing date
- 27 Nov 2019
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Job Details
With 60 centres across the UK, built on the market-leading Hollywood Bowl and AMF Bowling brands, and exciting expansion plans ahead; if you're looking for a Deputy Manager role that gives you more variety, challenge and opportunity than ever before, then Hollywood Bowl Group is definitely the place to be! Be the Complete Deputy Manager. As our Deputy Manager, you will support the Centre Manger in overseeing the daily running of the centre, creating positive energy within the team! You’ll also:
- Be a role model for our team, leading by example in exceeding customer expectations to deliver an exceptional value-for-money experience.
- Be a very hands-on manager - be present on the floor at key times, promoting positive energy within the team and ensuring high performance!
- Coach and mentor the team, supporting them to hit their targets as well as their personal development goals.
- Support the Centre Manager and team in delivering on financial targets and service standards in the 4 key result areas.
- Monitor and oversee cash and stock control to ensure that budgeted revenue and GP%’s are achieved.
- Support the Centre Manager with the team recruitment and succession planning.
- Be an innovator and a key driver in developing the Marketing Planner with the management team, and rolling out local marketing activity.
- Oversee and be responsible for the centre, in the absence of the Centre Manager.
- Have a minimum of 18 months’ experience in a fast paced, customer-facing management role.
- Have an understanding of a leisure or hospitality operation.
- Have evidence of delivering on financial targets, and driving business and sales.
- Have evidence of leading and developing large teams.
- Be passionate about customer service, with excellent attention to detail!
- Be sociable with an outgoing personality!
- Be enthusiastic with a hands-on approach!
- Be willing to work late nights and weekends.
- Have ambition for success!
- Bonus of up to 15% of basic pay
- Uncapped Out-Performance Bonus, paid annually
- 28 days’ holiday
- Contributory Pension Scheme (after a qualifying period)
- Healthcare Cash Plan
- Free Bowling!
- Team Member Discount Card - 30% off Food & Drink! (Plus further reductions whilst on shift!)
Company
Bowling. Mini golf. Arcades and more. People across the UK come to us to celebrate their special days and enjoy their time off. If you can make every experience memorable for them and fun for you, this is the place to be.
So, what’s it like to be part of the Hollywood Bowl Group? In three words: supported, family, fun. From our Team Members to Managers, everyone can thrive off of each other every single day. Working together to motivate, progress and make the best possible experience for our people and our customers.
Our amazing teams are at the heart of our business, ensuring that through impeccable service, knowledge and a high-energy approach, our customer experience is the best it can be. However, our dedication doesn’t stop there. We are as passionate about our employees as we are about our customers. We build our teams with the most energetic and engaging individuals who share our values and are proud to be part of our culture. In return, we provide them with a fun and supportive environment with opportunities to develop a fulfilling and rewarding career.
Are you ready? Lets roll…
- Telephone
- 01442 952 510
- Location
-
Focus 31, West Wing
Cleveland Road
Hemel Hempstead
Hertfordshire
HP2 7BW
United Kingdom
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