Host/Hostess - London

Host/Hostess - London - Liverpool Street

Job role of Host/Hostess:

Our Front of House team are now looking for an experienced Host/Hostess to join the family.

The Host/Hostess is responsible for ensuring the prompt recognition and seating of all guests, and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

The ideal candidate for Host/Hostess:

• At least 1 year of front of house experience in a fast paced hospitality environment
• Availability to work evenings, weekends and most holidays
• Excellent written and verbal English language communication skills
• Answer phones in a prompt manner with appropriate scripting
• Greet guests and seat them at tables or in waiting areas
• Exceptional attention to detail
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
• Direct guests to coatrooms and waiting areas such as Bar and/or lounge
• Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant
• Ability to multi-task and follow directions
• Flexibility in scheduling strongly preferred

Our benefits package:

We like to ensure each of our employees are rewarded for all their commitment and dedication at work, benefits include:

•  
• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Complimentary meal and drink during shifts
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

About us:

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7.

Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.