Bar Team Member - Aldeburgh

Bar Team Member - The Brudenell Hotel - Aldeburgh

The Hotel Folk have fantastic opportunity for a Bar Team Member to join their team at their beautiful coastal property The Brudenell Hotel, Aldeburgh. Located on Suffolk's heritage coast, The Brudenell Hotel is a four-star, 44-bedroom hotel is renowned for its AA two rosette Seafood & Grill restaurant and large sea-facing terrace for dining and drinking al fresco on warmer days.

Benefits of Working for The Hotel Folk:

• Free Golf at our Thorpeness Golf Club
• 50% off Treatments & Products at our Weavers' House Spa
• 50% off in all our Restaurants
• Free meals when on duty
• B&B in any of our hotels for only £35prpn
• Employee Assistance Programme
• Simply Health – health benefit scheme
• EdenRed – employee rewards scheme
• Free car parking
• Competitive salary
• Up to 33 days annual leave pro rata (increasing with service)
• Company pension scheme
• Training & Development Opportunities

Overall Job Purpose:

To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.

Main Responsibilities:

Customer Focus:

• Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.
• Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.

Key Tasks:

• Be able to tell customers about the content of each menu choice.
• Know which drinks are available
• Know how to serve drinks correctly ie: the right glass, presentation, mixers.
• Take orders accurately.
• Use the till accurately to record all transactions, ensure that all drinks are paid for and accounted for.
• Offer customers accompaniments.
• Keep the bar areas clean and tidy at all times.
• Clean and polish crockery, glassware and silverware.
• Replenish condiments.
• Carry out room, terrace and lounge service as required.
• Clear away any spillages as soon as they occur.
• Front and face bar stocks and glassware.
• Stock rotation.
• Carry out all procedures in accordance with company standards and the procedures manuals.
• Adhere to all health and safety and fire prevention procedures.
• Report any stock shortages, customer requests/special needs and suggestions to the manager.

Key Performance Measures:

• Guest comments/feedback
• Accuracy of orders
• Efficiency of service

Special Requirements:

• Wear a uniform.
• Be able to work flexibly – working shifts, weekends and bank holidays.
• Be willing to cover in other hotels within the group.