Food & Beverage Assistant - Aldeburgh
- Employer
- The Hotel Folk
- Location
- Aldeburgh, Suffolk
- Salary
- £8.21 per hour
- Closing date
- 26 Nov 2019
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Food & Beverage Assistant - The Brudenell Hotel, Aldeburgh
The Hotel Folk have an exciting opportunity for a Food & Beverage Assistant to join their friendly team at their beautiful coastal property The Brudenell Hotel, Aldeburgh. Located on Suffolk's heritage coast, The Brudenell Hotel is a four-star, 44-bedroom hotel is renowned for its AA two rosette Seafood & Grill restaurant and large sea-facing terrace for dining and drinking al fresco on warmer days.
Benefits of Working for The Hotel Folk:
- Free Golf at our Thorpeness Golf Club
- 50% off Treatments & Products at our Weavers' House Spa
- 50% off in all our Restaurants
- Free meals when on duty
- B&B in any of our hotels for only £35prpn
- Employee Assistance Programme
- Simply Health – health benefit scheme
- EdenRed – employee rewards scheme
- Free car parking
- Competitive salary
- Up to 33 days annual leave pro rata (increasing with service)
- Company pension scheme
- Training & Development Opportunities
Overall Job Purpose:
To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.
Main Responsibilities:
Customer Focus:
- Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.
- Keep product knowledge up-to-date, know the daily specials, seasonal and local dishes.
- Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.
Key Tasks:
- Be able to tell customers about the content of each menu choice.
- Know which drinks are available
- Know how to serve drinks correctly ie: the right glass, presentation, mixers.
- Take orders accurately
- Offer customers accompaniments
- Keep the restaurant and bar areas clean and tidy at all times
- Clean and polish crockery, glassware and silverware.
- Ensure that restaurant tables are laid out correctly
- Replenish condiments.
- Replace dirty table linen
- Carry out room, terrace and lounge service as required.
- Clear away any spillages as soon as they occur.
- Front and face bar stocks and glassware.
- Stock rotation
- Carry out all procedures in accordance with company standards and the procedures manuals.
- Adhere to all health and safety and fire prevention procedures.
- Report any stock shortages, customer requests/special needs and suggestions to the manager.
Key Performance Measures:
- Guest comments/feedback
- Accuracy of orders
- Efficiency of service
Special Requirements:
- Wear a uniform
- Be able to work flexibly – working shifts, weekends and bank holidays
- Be willing to cover in other hotels within the group
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