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Bar Team Member - London Bridge

Employer
Novotel London Bridge
Location
London Bridge
Salary
Competitive
Closing date
28 Nov 2019

Bar Team Member / Bar Staff - The Novotel London Bridge

Reporting line: F&B Manager

The Novotel London Bridge is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, Gourmet Bar and Restaurant as well as fitness centre with sauna & hammam.

Novotel London Bridge is looking for a Bar Team Member / Bar Staff with a can-do attitude and willing to develop a career.

For the successful candidate we can offer a full time contract as well as range of benefits such as:

  • Attractive Bonus Scheme
  • Training and development opportunities
  • Discount card to be used in Accor hotels worldwide (Accor Bienvenue Card)
  • Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
  • Meals on duty
  • Uniforms and dry cleaning
  • Recommend a friend scheme
  • Employee Advisory Service

Overview of duties

  • Welcomes guests and provides a high standard of bar service 
  • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour                                       
  • Helps increase bar revenue through his/her sales efforts           
  • Manages the bar            

Main responsibilities

  • Provides a friendly and personalised welcome for guests and is constantly attentive to their needs
  • Promotes the point of sale and services to customers               
  • Heeds any remarks made by guests and ensures follow-up
  • Establishes good relations with guests, offering advice and fostering customer loyalty and insure the success of the bar thanks to his/her personality and professionalism
  • Knows all the bar and menu products (preparation instructions)
  • Manages the stocks and setup for the bar in line with brand standards
  • Serves guests at the bar, organising his/her work to suit fluctuations in numbers
  • Ensures equipment remains in good condition
  • Applies the procedures for opening and closing a point of sale

This job description is subject to change in accordance with business requirements and may be viewed and updated as necessary.

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