Skip to main content

This job has expired

Front of House Assistant – London

Employer
FaceGym
Location
London
Salary
£21,000 - £22,000 plus commission
Closing date
28 Nov 2019

Job Details

Front of House Assistant – FaceGym – London

Full time - competitive salary with commission and bonuses

The Brand:

The UK's only gym studio for the face. FaceGym is the only non-invasive workout for the face. From warm up to cardio, sculpting to cool down, we combine our signature muscle manipulation techniques with hi-tech tools to lift, sculpt, tone and tighten.

Who We’re Looking For:

Passionate and out-going, to co-ordinate the scheduling of facial workout bookings and be the first point of contact for the Customer.

The Role:

  • Responsible for selling the brands’ unique offerings, workouts, homecare products- within the studio and when promoting the brand front of house
  • Confidently communicate all contraindications to clients at point of booking 
  • Responsible for communicating the company cancellation and lateness policy to clients to keep a smooth running of business
  • Having the confidence to overcome selling challenges & ability to create retail theatre to attract and entice customers, incorporating the client journey, brand story whilst engaging with customers.
  • Responsible for meeting individual targets and KPI’s (key performance indicators)
  • Maintain an exceptional customer experience at every touch point of the clients experience in the studio
  • To have a strong focus on maximising retail potential and client retention
  • To confidently manage and overcome customer complaints and challenges in the studio and over the phone 
  • Building and constantly updating knowledge on skincare, products and workouts

Skills & Qualities:

  • Experience within beauty, retail and spa
  • Enjoys exploring opportunities and using own initiative
  • Exceptional customer service skills
  • A team player with inspirational social skills
  • Articulate and confident communicator
  • Experience working with an online booking system

Our Benefits:

  • Industry leading salary with great commission
  • Great discounts on FaceGym workouts and products
  • Exceptional education and training
  • Career progression

Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.

Thank you for showing an interest in FaceGym – we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.

Company

FaceGym is the UK’s only gym studio for the face. Our face trainers perform a range of lifting and sculpting workouts designed to train the 40+ muscles in the face. Results are amplified with high performance skincare products and non-invasive technology.

Our signature technique is a new take on an ancient practice that introduces facial muscle stimulation to a new generation wanting to age gracefully without needles.

The thinking is simple. We have 600 muscles in the body and 40+ in the face with the exact same physiology. Our customers already understand working out the body muscles in the gym so we have recreated the same familiar routine for the face.The ultimate natural face lift that uses vigorous knuckling movements and high energy whipping strokes to stimulate blood circulations, collagen production and cell renewal to lift, tone and tighten the face.

Currently the business has three locations, Selfridges London, Kings Road Chelsea and Neville Hair and Beauty in Belgravia.  

Company info
Mini-site
FaceGym

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert