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Bar Supervisor/Manager - Aldeburgh

Employer
The Hotel Folk
Location
Aldeburgh, Suffolk
Salary
£20,000.00 /year
Closing date
26 Nov 2019

Bar Supervisor/Manager​ - The Brudenell Hotel - Aldeburgh

 Full-time, Permanent

Salary: £20,000.00 /year

The Hotel Folk are looking for a Bar Supervisor/Manager to join their The Brudenell Hotel in Aldeburgh. As a Bar Supervisor/Manager you will be responsible for stock control, ordering, stock taking, bar hygiene, cellar management, cocktail training, and wine knowledge.

Benefits of Working for The Hotel Folk:

  • Free Golf at our Thorpeness Golf Club
  • 50% off Treatments & Products at our Weavers' House Spa
  • 50% off in all our Restaurants
  • Free meals when on duty
  • B&B in any of our hotels for only £35prpn
  • Employee Assistance Programme
  • Simply Health – health benefit scheme
  • EdenRed – employee rewards scheme
  • Free car parking
  • Competitive salary
  • Up to 33 days annual leave pro rata (increasing with service)
  • Company pension scheme
  • Training & Development Opportunities

Overall Job Purpose:

To manage the bar and bar areas to achieve the highest possible standards of service and to maximise sales.

Main Responsibilities:

Management:

  • Ensure that all orders for drinks are prepared accurately, efficiently and that they are properly recorded and charged.
  • Ensure that the Bar and stores are always correctly stocked.
  • Ensure that stocks are rotated correctly.
  • Ensure that stocks are kept secure at all times.
  • Manage the bar team to ensure that all areas are kept clean and tidy at all times.
  • Ensure that all staff are fully trained in all bar duties.
  • Ensure that all staff know and understand licensing laws.

Customer Focus:

  • Work closely with the bar team to deliver the highest possible standard of service to guests. Be aware of any special requests.
  • Encourage a “customer first” culture within the team.
  • Respond to guest and customer requests courteously and efficiently at all times.

Administration:

  • Ensure that all procedures are recorded and kept up-to-date
  • Be accountable for stock levels and for carrying out stocktakes.
  • Be accountable for all bar cash and takings, including end-of-day reconciliation.
  • Ensure that all reports are accurate and delivered on time.
  • Ensure that all records are kept up-to-date – these may include staff training records as well as stock control and cleaning charts.

Key Performance Measures:

  • Achieve budgeted beverage revenues
  • Maintain correct Liquor margins
  • Guest comments/feedback
  • Employee retention

Special Requirements:

  • Keep own skills and knowledge up-to-date.
  • Be aware of local competition, take part in competitive checks.
  • Wear a uniform.
  • Be able to work flexibly – working shifts, weekends and bank holidays.
  • Be willing to cover in other hotels within the group.

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