Skip to main content

This job has expired

Client Relations Manager - London

Employer
Matt Roberts Evolution
Location
London
Salary
£30,000 - £35,000 depending on experience 
Closing date
27 Nov 2019

Client Relations Manager - London

£30,000 - £35,000 depending on experience

Matt Roberts Personal Training, a prestigious private gym is currently recruiting for a Client Relations Manager to join and manage the front of house team of our Central London Club. This is an excellent opportunity for someone who is confident, bright and customer focused to represent the company as part of a busy and expanding team. This is a full-time position working shifts between the hours of 6:30am and 9.00pm Monday to Sunday based on a 42 hour week. Previous experience in a similar role is a must, although training will be provided for club specific systems.

The ideal candidate will possess the following:

  • Fluent English both verbal and written
  • Previous management and reception/administrative experience
  • The ability to multi-task, prioritise and organise
  • Effective communicator both verbally and written
  • Be able to demonstrate initiative
  • Outstanding telephone manner
  • Able to remain calm and professional at all times
  • Attention to detail
  • Passion for delivering excellent customer service
  • Experience using Microsoft Office Suite
  • Reliable, punctual and able to commit to a full-time position
  • The ability to work as part of a team as well as independently
  • A keen interest in the health and fitness industry

 The role involves the following duties:

  • Managing front of house staff
  • Answering phones and directing calls to the appropriate person
  • Meeting and greeting clients
  • Diary management for clients and trainers
  • General ad-hoc administrative duties
  • Maintaining client files and database
  • Responding to enquiries from prospective clients
  • Liaising with other Heads of Departments
  • Assisting staff and management with the day to day operations of the gym
  • Managing and taking client payments
  • Maintenance of Petty Cash and End of Day
  • Updating spreadsheets

Salary is based on experience and comparable with the local market.

If you believe you have what it takes to be part of the Matt Roberts Personal Training, Client Relations team, please apply immediately.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert