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Restaurant and Bar Host - seasonal - Warwick

Employer
Warwick Castle
Location
Warwick, Warwickshire
Salary
Competitive
Closing date
25 Nov 2019

Restaurant and Bar Host - seasonal


Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom

 

Join the team at Britain’s Ultimate Castle!

 

Warwick Castle Resorts are recruiting for a Seasonal Hotel Restaurant & Bar Host to join our dedicated Accommodation Team. Reporting to the Hotel Duty Managers you will assist the Knight’s Village Team in delivering the highest possible service and standards, ensuring we exceed the expectations of our guests in accordance with health and safety.

The key objectives of the role include but are not limited to:

    To be consistent in delivery and approach to the day to d ay demands on the businessTo adhere to health, safety and food hygiene regulations at all timesTo look smart and wear the correct uniform at all times   To ensure food safety practices to include due diligence defence guidelines for Health & Safety, health & hygiene, waste removal and waste disposal, in line with company policy and Charnwood audits.Maintain the highest possible standards in all areas to ensure maximum customer satisfaction.·Assist with developing new initiatives to drive continual department improvements.Deliver customer service to exceptional standards on a daily basis in conjunction with mystery shopper audits and KPI scores. Ensure all relevant paperwork is completed accurately.
Skills Required

    Excellent customer serviceStrong communication skills both verbal and writtenKeen eye for detail Confident working alone and as part of a team
 

This is a Seasonal role. Due to the nature of our business you will be required to work weekends, evenings and bank holidays.

We offer fantastic benefits including a Merlin Magic Pass, allowing you to take family and friends to visit Merlin Attractions for free, 40% discount on LEGO booked online, 25% off in our retail shops and restaurants and much more!

 

About Merlin

MERLIN ENTERTAINMENTS is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, eleven hotels and three holiday villages in 23 countries, across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million visitors worldwide, through its iconic global and local brands – including Madame Tussauds, SEA LIFE, LEGOLAND and the Coca-Cola London Eye - and the commitment and passion of its managers and 29,000 employees.

 

 

 

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