Receptionist - 11 Cadogan Gardens - Chelsea, London

As part of the Reception team at 11 Cadogan Gardens, you are the reason that our Guests keep coming back for more. Our Receptionists work as part of a team to help our Guests and create unforgettable experiences for them, exceeding expectations from arrival to departure, to ensure that every guest wants to return. 

What Will You Be Doing?

Below are some of the duties and responsibilites of Receptionists at 11 Cadogan Gardens:

• To be confident and take pride in ensuring the well-being, satisfaction and comfort of all guests within the limits of the Department and to establish a highly personalised style of service and attention to guests in keeping with the atmosphere of a luxury country hotel;
• To establish a courteous, helpful and friendly attitude to all guests at all times and to be confident to use guest names at every available opportunity;
• To be confident in the full understanding of all equipment within the Front Office including Opera, Paging Systems, Word and Email;
• To take pride in being well-informed of the ‘market; - all aspects of accommodation as well as traditional sales areas in F & B and other hotel services;
• To record all relevant comments of appreciation, suggestions and maintenance points in order to initiate follow up using your integrity;
• To take ownership and be responsible for monies in your care as per cashiering shift and in the Main Safe and be aware of security issues;

What's In It For You?

• Service Charge
• Free staff meals
• Friends and Family rate at our Hotels
• 25% discount on all Food & Beverage
• …and much more.

If you love creating special experiences and feel comfortable working under pressure, please Apply Now, we'd love to hear from you!