Continuous Improvement Supervisor

Since our launch back in 1982 we have taken the sports retail world by storm. With over 500 stores both at home here in the UK and in over 19 European countries as well as a full multi-channel retail website - we are still growing. At SPORTSDIRECT we pride ourselves on progression and development of our staff and many of our staff at Head Office have joined us from other areas of the business and have been here for a number of years. In the current retail world that’s quite unique and we invite you to be a part of it.

Continuous improvement Supervisor monitor and improve organizational processes with the aim of making them as efficient as possible. Research and analysis feature heavily in this role, as continuous improvement Supervisor map out all workflows, remove waste and low-value activities, and recommend solutions.

Duties and Responsibilities:

• To be the first point of contact between Warehouse and the head of change management.
• To identify, implement and maintain process improvements on the sites contracts and throughout the site where applicable.
• To assist by collation and analysis of data the cross functional site teams in identifying performance versus KPI targets.
• To drive continuous improvement to maximise cost benefits, quality and service.
• To strive to delivery results inline with KPI's
• To be flexible to the needs of the business.
• To support and implement change initiatives and process improvements.
• To ensure compliance to Standard Operating Procedures (SOP’s).
• To encourage and support Warehouse to fulfil their duties to deliver a high level of productivity and accuracy within realistic timescales and report any instances of deviation and/or failure to the head of change management.
• To identify productivity issues and potential issues and co-ordinate with Managers to implement workable solutions.
• To ensure improved communication to Warehouse Section Leaders & Management team and vice versa.
• To promote a healthy strong and high standard of services in order to build and sustain good working relationships.
• To inform the Management team of any issues or potential issues that may mean an alteration in Warehouse plans/arrangements.
• To promote and maintain a high level of discipline and morale in accordance with company policy and procedures.
• To set a good example to others.
• To Communicate openly, motivate and inspire, create a positive work environment.
• To implement training and change management initiatives across all functions.
• To build effective working relationships across all levels

Personal Attributes:

• To be smart in appearance and conscious of personal hygiene at all times.
• To be courteous and enthusiastic.
• To be conscious of the need to promote a positive and professional image of the company at all times.
• To be aware of the need to set a good example to less senior members of staff.
• To be able to handle responsibility in a professional manner.
• To be able to act on ones own initiative.

The above listed tasks are a representative selection in order to perform the job to a high standard, but are by no means the entire responsibility of a Continuous improvement supervisor.

The Company reserves the right to add to and amend your duties and responsibilities and the manner in which you perform them.

If you believe you meet the above criteria and feel that this could be the role for you then APPLY NOW!