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Senior Club Supervisor - London

Employer
AllBright Club
Location
Fitzrovia, London
Salary
£29,000 - £31,000, dependent on experience
Closing date
20 Nov 2019

Senior Club Supervisor - The AllBright Rathbone - Fitzrovia, London

Full time hours are 45 hrs per week, Monday to Friday only

Salary: £29,000 - £31,000, dependent on experience

Situated in the heart of Fitzrovia, The AllBright Rathbone extends over five storeys of a beautiful Georgian townhouse, full of charm and rich in heritage. The club is home to a variety of meeting rooms and social gathering spots, including a bright ground-floor restaurant serving a fresh, seasonal menu, and an intimate bar on the top floor. Alongside this are areas dedicated to hosting a varied programme of events, from career development workshops and self-care seminars to book clubs and jazz nights. The club also boasts an in-house beauty salon, Powder & Bloom, offering beauty services and wellbeing treatments, as well as a cosy cinema showing the latest blockbusters, documentaries and must-see classics.

Amenities

  • Private event space
  • Cinema room
  • Restaurant & Bar
  • Private dining rooms
  • Beauty & wellness salon, Powder & Bloom
  • In-house Art Collection
  • Cultural Programming: intimate dinners, panels, workshops, book clubs, and more

We are looking for a Senior Club Supervisor to join our management team of 3 at the AllBright club to support the senior management with the operations and deliver exceptional service and supervision of the F&B operation.

Your key responsibilities will be:

  • Guest and member wellbeing and satisfaction- ensuring and maintaining the best possible guest experience
  • Building a relationship with members- being the morning face of the club for Allbright members
  • Opening and closing the building, using checklists provided
  • Updating check lists and opening and closing duties to ensure the well-being and safety of all staff, customers, members and guests
  • Managing the staff, making sure they are all upholding company standards and policies
  • Keeping track of staff shifts, lateness and correct clocking in and out of hours
  • Managing the cleaning team- daily walk around with cleaners- following up with any issues with cleaning company
  • Rota management and monitoring all holiday requests from Front of House Staff
  • Maintaining cleaning standards throughout the building including the upkeep of the toilets during your shifts
  • Noting any maintenance issues and informing the correct maintenance team- following up that all maintenance has been completed to a good standard
  • Updating and maintaining the most current approved contractor list
  • Upholding and maintaining all health and safety procedures and policies
  • Managing contractors- booking in and signing them in and out of the building- checking and approving their work
  • Daily checks of par levels of drink stock, menus, glassware, toilet products, crockery to ensure smooth running of shifts
  • Daily checks of menus, event sheets and special requests
  • Any reasonable request from your duty manager, general manager and operations manager to ensure the smooth and safe running of the Rathbone club

In return, you will get:

  • 28 days paid holiday (pro-rated for part-time)
  • Excellent retail and online discounts via AllAboutAllbright
  • 30% discount on Food & Beverage at AllBright Clubs
  • Employee discounts on beauty and wellness treatments at Mayfair and Rathbone
  • Statutory pension

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