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Bar and Restaurant casual associates - Maidstone

Employer
Delta Hotels By Marriott – Country Clubs & North West Cluster
Location
Maidstone, Kent
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
5 Nov 2019
Bar and Restaurant casual associates - Maidstone

Posting Date Oct 17, 2019
Job Number 19138904
Job Category Food and Beverage & Culinary
Location Tudor Park Marriott Hotel & Country Club, Ashford Road Bearsted, Maidstone, Kent, United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Part-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.


Cast Iron Grill is all about fresh seasonal ingredients, traditional flavour combinations and time honoured cooking methods. In other words, the kind of food people love to eat. We believe in simple, proper tasty food, done right.

What You Do

Work with talented chefs to deliver exceptional customer experiences

Become the face of Cast Iron Grill

Manage your Restaurant keeping it clean and food safe.

Share personal recommendations to spread your passion for great food and drink.

Set the stage and create a fantastic environment for customers to relax and enjoy their time with us.

What You Have

Bags of energy and enthusiasm.

A down to earth attitude balanced with a sense of fun.

Natural flair for delivering a great customer service experience.

A confidence to let your personality shine.

What's In It For You?

Amazing in house training courses & online food service school

Tasty meals on duty free of charge

Your own modern uniform at no cost to you.

Plus plenty more which we can't wait to tell you about!

Cast Iron Grill is proud to be part of Marriott International the world's largest hospitality company with over 6,750 properties in over 120 countries and territories providing you the potential for a fantastic career.

To ensure that service stations are prepared stocked and ready for service.

To greet all guests, using the guests' name as often as possible.

  • To take orders, served food and drinks to ensure that guests have a great experience within the department.
  • To maintain highest level of cleanliness, including safety of furniture, fixtures and fittings. To 'clean as you go' to ensure a clean and tidy work area.
  • To ensure that payment is received from all guests, and is posted in Micros.
  • To recommend and 'sell' to guests through menu knowledge, suggestive and up-selling techniques.
  • To be responsible for the safekeeping of cash and keys.
  • To ensure that cashing up procedures are adhered to at all times ensuring that all monies and charges are correctly balanced, security checks are made according to laid down procedures and company policy
  • To ensure that all food and beverage products are correctly stored, dated, labelled and rotated where necessary.
  • To maintain a high standard of personal appearance and hygiene, and meet hotel grooming and uniform standards.
  • To ensure the pay in Sheets are accurate and any discrepancies are noted and signed by a supervisor. To also ensure Account and House charges are recorded accurately and signed by a supervisor or manager.
  • To maintain healthy inter-departmental relationships.
  • To adhere to the Licensing Laws and Weights and Measure Acts
  • To be empowered to deal with guest problems, through following the LEARN process and complete guest response forms, and to seek advice when unsure what to do.
  • To promote awareness of health, safety and security within the department for associates and guests. Example fire alert points, exits, extinguishers, table clips etc.
  • To develop self and others, by responding t and giving feedback to other associates.
  • To follow service excellence standards at all times.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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