Spa Manager - Broadway
- Employer
- The Lygon Arms
- Location
- Broadway, Worcestershire
- Salary
- Competitive Salary + service charge
- Closing date
- 14 Nov 2019
View more
- Sector
- Spa, Massage & Beauty jobs, Beauty Management, Senior Management (Spa), Spa Management
- Job Type
- Full Time
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Spa Manager - The Lygon Arms, Broadway
This charming old coaching inn sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history, coloured by the many characters who have stayed here, from Oliver Cromwell to Elizabeth Taylor and Richard Burton. There’s a new spa tucked away in a tranquil corner of the hotel, but to unwind in the fresh air, pull on your wellies and explore those beautiful rolling hills.
Spa Manager - Profile
- You must be able to demonstrate a proven spa management track record
- Must have good man-management skills & possess the ability to lead & develop a team of spa therapists & receptionists, attendants and fitness professionals
- You will have a thorough knowledge and understanding of treatments, procedures and products
- To have experience dealing with membership, sales and retention, and processing this data to give clear and accurate reporting
Spa Manager - Responsibilities
- To take ownership in producing an accurate breakdown of all spa reports and profit margins on a daily, weekly and monthly basis and attend monthly Finance and HOD meetings
- Confident in the control, management and adjustment of all stock inventory within agreed monthly timescale and ensure that the correct usage of Purchase orders is maintained
- Manage and control Department expenditure within agreed budgets
- Be passionate in initiating and developing special events to increase public interest gaining maximum attendance and profile awareness
- Liaise regularly with the Hotel General Manager and Spa Director to continually update on current affairs
- Take ownership and ensure that all areas of the Spa run smoothly and effectively as per the standards set by the Company
- Deal with guest and member queries and complaints with confidence and to ensure they are resolved efficiently and professionally
- Identify training and development needs for all team members; liaise with the HR Department to ensure they are in line with the specifications of the Company
- Hold regular meetings with all team to ensure effective communication and control
- Complete all team appraisals, managing and develop the team with guidance from the HR Department and Spa Director
- Liaise with Spa Director and HR Department on all Recruitment and Selection needs
Spa Manager - What we can offer you
-
- Competitive Salary
- Additional Monthly service Charge
- Free staff meals
- Discount on Spa treatment and products
- On going training, development and acess to gain industry recognised qualifications
- Friends and Family rate at our Hotels (Lygon Arms, Chewton Glen, Cliveden House and 11 Cadogan Gardens)
- Monthly Staff events
- …and much more.
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