Sales & Revenue Coordinator - Leeds

Sales & Revenue Co-ordinator - Leeds

Combining the style of a boutique hotel with the convenience of a serviced apartment, we are not your typical hotel, our guests enjoy all the benefits of a normal hotel with added extras such as a free grab and go breakfast. Our Aparthotels can be found in new or adapted buildings typically in key cities and close to transport links. Our growth strategy means we are busy behind the scenes working on a number of new openings every year! 

The Role

We are pleased to release a new position within our Roomzzz Aparthotel Brand. You will support the Roomzzz management team across all aspects of the business to deliver an effective support function to the hotels. Enabling key administrative tasks for Operations, Sales, Marketing and Revenue Management. 

This position is based in either Leeds or Manchester, however occasional travel will be required to support group activity. 

Main Duties: 

• Compile the monthly Roomzzz Business Report on behalf of the management team
• Compile additional monthly reports and performance league tables as needed for the C.O.O.
• Support rate loading for the sales team to PMS system
• Organise and track the sales leads producing a monthly league table 
• Run and distribute sales and revenue reports as requested
• Coordinate the Operational team hotel reviews and audits
• Coordinate and manage the complaints procedure 
• Check agent commission claims each month. 
• Systems support and IT requests
• Support rate loading for the sales team to PMS, WBE and GDS systems
• Attend and assist with corporate exhibitions and presentations at various locations 
• Qualification of sales leads and communication with clients via phone.
• Organise and conduct show arounds of properties when needed  
• Assisting the sales team with account management administration.
• Support team with online content, systems management and reputation management through all channels – owned and 3rd party.  Communicating with relevant client contacts to ensure all details are up to date.
•  Keep up to date and fully knowledgeable of company policies & procedures
• To assist the COO and UK Operations Manager with any other duties 

Salary  

Competitive

Benefits 

• Discounted hotel stay rates at Roomzzz for you and your family
• Career progression within a rapidly developing company
• Competitive Salary
•  Company social events