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Host - London

Employer
The Langham, London
Location
London, Greater London
Salary
Competitive
Closing date
24 Oct 2019

Job Details

Host - London

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Head Host in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

 

As a Head Host, your main role will be to:

·         manage and supervise a team of Hosts

·         provide a warm welcome and engage with all guests

·         liaise effectively with the Sales team to ensure a successful event for the private dining room

·         complete administrative duties

·         maximise reservations through an efficient seating plan

·         ensure the Host desk is set for service everyday

·         process accurate billing for guests

·         be knowledgeable about the offering in Roux at The Landau

 

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

·      paid overtime

·       4 weeks holidays plus 8 bank holidays (which attract double pay and time off in lieu when worked)

·       meals on duty

·       uniform supplied and laundered

·       complimentary accommodation at other Langham Hotels

·       discounted accommodation at The Langham, London for you, and your friends and family

·       discounts for you and your friends and family in our food and beverage outlets and on Spa treatments  

·       pension plan

·       life insurance

·       eye test vouchers

·       cycle to work scheme

·       season travel card loan

·       colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile

·       learning and development opportunities, which also include paid and unpaid cross departmental training opportunities

·       two staff parties per year and a number of colleague social and community events 

 

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our new cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

 

Would you like to be a Head Host in such an iconic hotel? Then go ahead, apply!

Requirement .

Do you have? -

·         experience in managing a small team

·         ability to cultivate a good focus on excellent customer service

·         good knowledge in ensuring maximisation of seating plan

·         warm, confident and welcoming personality

·         excellent interpersonal skills, engaging with our guests

·         ability to manage and prioritise

·         ability to multi-task and assist on the floor when necessary

·         working knowledge of Micros/Open Table


Terms of employment
. Full time

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