Learning and Development Manager - London

Fusion Lifestyle, a leading Sports, Leisure and Fitness operator, is recruiting for a Learning and Development Manager from a fast-paced, customer facing environment in leisure, hospitality, retail, or similar.

The Business:
Fusion manage over 90 dynamic venues offering mainstream & specialist sports and leisure, plus some exciting new brands such as INTENCITY (HIIT fitness studio concept), Total Football (5-a-side league venue), Bickel’s Yard (proprietary café concept). We are a registered charity with a commercial outlook and we provide our local communities with inclusive and accessible sport and leisure that enhances health, vitality and well-being.

The Role:
As L&D Manager you would manage a team who anticipate, plan, develop and deliver learning solutions across a range of qualifications, e-learning and workshops. We deliver more than 30,000 course completions each year. The Apprenticeship strategy for front-line staff is a key initiative and you would also manage the STRIDE Leadership Management Programme.

Over 420 Fusion employees are currently undertaking or have graduated from one of our Stride leadership programmes, and 40% of our current General Managers are Stride graduates.

As the L&D Manager you will need to be determined to deliver results and passionate about ensuring Fusion are ‘the best’; a genuine corporate ambassador. You will be resilient, living the Fusion ‘make it happen’ value and will need to be adept at finding and offering solutions and innovations that drive service excellence.

Some of the responsibilities of this role include (but are not limited to):

• Develop and implement L&D strategies, policies and processes which support Fusion’s strategic aims
• Further develop, manage and promote the “Fusion Academy” ensuring high quality learning resources
• Regularly review mandatory training requirements in line with regulatory requirements
• Manage Litmos LMS, develop and refresh Fusion online courses
• Promote development programmes for entry-level roles including the Apprenticeship strategy
• Lead on the delivery and continuous evolution of ‘Stride’; Fusion’s industry leading leadership and management development programme
• Develop external revenue through proactively selling external course spaces
• Ensure course attendance is maximised by effective planning and partnering with operations management
• Quality assure all training delivered and regularly report on compliance and return on investment
• Manage departmental expenditure within agreed budgets
• Lead, manage and develop the L&D team
• Any other ad-hoc duties commensurate with position

Essential knowledge, skills and experience:

• Extensive experience in a mid-level/ senior L&D role, with a proven track record in managing the design, delivery and evaluation of high-quality, effective L&D programmes
• Extensive experience designing and delivering leadership and management programmes
• Experience of apprenticeships frameworks/standards and of managing sizeable apprenticeship programmes
• Excellent PC and HR System Skills (preferably iTRENT) and experience developing an online learning platform (LMS) and associated courses
• An established network of relevant external contacts, including training providers and regulatory bodies
• Extensive experience leading and managing a team & working in a multi-site environment
• Excellent problem solving and analytical skills, along with excellent written and verbal communication skills
• Experience of working with regulated awarding organisations as an approved centre
• Professional membership of a management organisation such as CMI, ILM, CIMSPA or CIPD

We have high expectations of our team members, and offer a generous employee benefits package in return for your hard work.
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:

• Up to 25 days’ holiday, plus 8 bank holidays (pro rata)
• Free Family Choice Gym & Swim membership at Fusion centres
• Employer Contribution Manager's Pension Scheme
• Discount on Bickels Yard Café F&B products
• Access to private medical Insurance  
• Free Eye test
• Cycle to work scheme
• Season Travel Ticket Loans

If you would like to find out more about this exciting opportunity then click on the link to apply and register your interest today.

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Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.

*In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.