Abbey and Conference Manager - Marlow
- Employer
- Serco Leisure
- Location
- Marlow, Buckinghamshire
- Salary
- £21,000 - £23,000 per annum
- Closing date
- 22 Oct 2019
Job Details
Abbey and Conference Manager - Marlow, Buckinghamshire
Salary: £21,000 - £23,000 per annum
Job type: Permanent, full-time
Bisham Abbey are looking to hire an Abbey and Conference Manager to join the team on a permanent basis.
As an Abbey and Conference Manager, your role will be to support an effective and efficient on-site management and delivery function for weddings, functions, conference and corporate events. You will also be responsible for the day to day operational management of the Abbey as a member of the site management team where you will deputise for the Site Duty Manager and Deputy General Manager as and when required.
On a day to day basis, some of the Abbey and Conference Manager’s duties will include (but are not limited to) the following:
- Lead, direct and motivate the Abbey operational team to ensure a consistent quality service delivery
- Creating event schedules and function sheets, ensuring all details are listed and specific requirements handed over to the relevant departments Ensuring the client’s vision for the event is perfectly executed.
- Provide information, instruction, induction and training to operational staff to ensure they fulfil their roles in an efficient and safe manner
- To support the senior team in delivering outcomes/outputs in accordance with the contact specification. This will require the post holder to complete a range of ‘self-monitoring’ inspections.
- Look to create new sales opportunities, maintain relationships and establish new business.
- Conduct sales tours as required, to be confident in up selling and making recommendations through strong product knowledge and maximising sales opportunities.
- To monitor the cleaning programme on a daily basis and ensure it is in accordance with the cleaning specification and that the facilities are always maintained to the highest standards of cleanliness.
- Maintain a high profile throughout the facility and respond positively to customer needs, expectations and comments.
- Report KPIs and milestones to the senior team as required.
- Complete Site Duty Manager shifts as required on a rota basis.
Ideally, the successful candidate will possess a First Aid at work certificate but is not essential. However, you will need to complete this within the first 6 months of starting.
In order to be considered for this position, you must have experience of the following:
- Duty management and Events management
- Ability to drive and lead teams
- Strong ICT skills and in particular MS Office, MS Outlook & MS Powerpoint
If you feel you meet the above criteria and are looking for a new challenge, please apply at the nearest convenience.
Company
Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few! Our teams are hard-working, friendly and above all passionate about leisure and fitness!
We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres.
Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time
We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.
https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services
- Mini-site
- Serco Leisure
- Telephone
- 0345 010 4000
- Location
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United Kingdom
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