Fusion Lifestyle

Venue Team Leader - Duty Manager - Rayleigh

Rayleigh, Essex, England
25 Sep 2019
23 Oct 2019
Job Type
Full Time

Are you a strong Team Leader looking to develop your skill set further? Or are you a Duty Manager keen to build on your existing managerial skills?

The Mill Arts & Events Centre are recruiting for a full time Team Leader. We are a community arts and events venue offering local activities, as well as catering for your very special occasions.

As a community focused venue with something for everyone, we can help you arrange that special occasion, as well as welcoming you for a coffee in our cosy coffee shop, or to take part in one of our many clubs and fitness classes 

Managed by Fusion Lifestyle, working in partnership with Rochford District Council. As a registered charity, Fusion continually reinvest to improve the facilities in your community.

The Role:

Fusion Lifestyle’s Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader you will provide management coverage across all aspects of the centre whilst on shift, jumping in wherever needed and ensuring customers are happy, and ensuring team members are deployed to the right places and are clearly communicated with on a regular basis.

This role really gives you the opportunity to learn all aspects of the business in preparation for your next career step.

Some of the responsibilities of this role include (but are not limited to):

  • Act as Duty Manager as and when required
  • Ensuring a welcoming front of house presence is delivered at all times
  • Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
  • Coordinating the efficient and effective deployment of the team
  • Cash reconciliation and banking duties
  • Carrying out relevant and required health and safety checks
  • Delivering induction, training, appraisals, development and performance management of staff where required
  • Conducting team briefings (Huddles)
  • Establish and maintain excellent relationships with our customers and potential customers

To be successful as a Fusion Team Leader (Duty Manager) you will need excellent verbal communication skills, including the ability to influence and persuade, alongside strong Microsoft Office Skills and excellent numerical and written skills.

We have high expectations for our Team Leaders (Duty Managers) and offer a generous benefits package in return:
Accredited by the Institute of Management and Leadership, you will have the opportunity to benefit from the STRIDE programme; our excellent industry leading management training and development scheme.
You will also work within a fast-pace, stimulating environment that fosters a culture of team work and fun.

We have high expectations of our team members, and offer a generous employee benefits package in return for your hard work.
Some of the non-contractual employee benefits we offer that you may be eligible to receive include:

  • Up to 22 days’ holiday, plus 8 bank holidays (pro rata)
  • Free Gym & Swim membership at Fusion centres
  • Employer Contribution Pension Scheme
  • Discount on Bickels Yard Café F&B products 
  • Eye test (DSE users)
  • Cycle to work scheme
  • Industry Leading Training

If you would like to further your career in leisure, within a growing and dynamic company that makes a positive impact on the community, then we want to hear from you.

Click on the link to apply.



Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.

*In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

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