The Glass House Retreat

Receptionist/Customer Service Administrator - Upminster

6 days left

Upminster, Essex
Competitive salary + benefits + training
23 Sep 2019
21 Oct 2019
Job Type
Full Time

Receptionist/Customer Service Administrator - Glass House Retreat, near Upminster, Essex

Full time employment

Competitive salary + benefits + training​

Are you an experienced Receptionist, looking for a new and exciting opportunity in Essex?  Would you like to be part of a dynamic team delivering unique, world-class services to our clients?  If so, read on …

Glass House Retreat is the UK’s first purpose-built detox and weight loss retreat.  Within our brand new, visionary, state of the art retreat facility, we will provide our guests with expert support, including progressive fitness facilities and classes, cryotherapy, luxury spa and beauty treatments, and specialist raw food and juice diets.

We are recruiting to a number of permanent positions and would love to hear from you if you are smart and personable and have experience of working as a hotel or spa bookings Receptionist.  Ideally you will have a demonstrable interest in personal well-being and fitness activities.

In this role you will organise and coordinate guests’ accommodation reservations, arrivals and departures, spa treatments and fitness activities, including making appropriate recommendations.  You will provide administration and general support to management.  You will work on a rota and must be prepared for this to include work on evenings, weekends and public holidays.        

Great organisation skills are required, together with the ability to maintain high attention to detail even when working under pressure.  You must be capable of providing professional, friendly and welcoming reception services to guests face to face and via telephone and email.  You must possess a can-do attitude, be capable of multi-tasking and have the desire to provide first class customer service.

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