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This job has expired

Headwaiter

Employer
sea chefs
Location
Nationwide
Salary
Competitive
Closing date
18 Oct 2019
Headwaiter

Job summery:
  • Managing the service department under supervision of the Matre d'
  • Control and enforcement of the quality standards in his/her assigned area of work
  • Guarantee smooth service operations
  • Obligation to attend during restaurant and buffet service
  • Responsibility for the adherence of all relevant hygiene (HACCP), safety and environmental regulations in his/her assigned service area
  • Responsibility for the careful handling of all equipment and machinery in the entire service
  • Always available as contact for passengers regarding inquiries, complaints and suggestions in the service
  • Motivation of service crew to excellent service
  • Planning, organising and delegating special functions in the service area

Job requirements:

  • Minimum age 22 years
  • Flexible, trustworthy, efficient, reliable, able to work under pressure
  • Creativity
  • Cost and quality awareness
  • Team player
  • Respectful, friendly and professional conduct towards passengers and crew
  • Integrity
  • Good manners, well-groomed appearance

Qualification / Experience:

  • Qualified training as hotel / restaurant specialist or documented relevant experience
  • Several years of relevant work experience
  • Very good knowledge of restaurant service; especially beverages/wine
  • Experience in managing complaints, living up to service
  • Good educational background
  • Fluent in spoken English and/or German, depending on the vessel

Area of responsibility:
  • In his/her assigned area of service, the Head Waiter is a competent specialist and disciplined superior in the service department, authorised to issue directives.

Deputy in case of absence:

  • Maitre d'Hotel


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