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Team Member - Liverpool

Employer
Iconinc
Location
Liverpool, Merseyside
Salary
Competetive
Closing date
18 Oct 2019

Team Member - Iconinc Liverpool

Location:

The Ascent, 30 Renshaw St, Liverpool L1 2SD

We have a Part-Time Team Member role available at Iconinc, luxury student accommodation in Liverpool!

This permanent position is well suited to an individual that is looking to advance their career in customer service and gain experience in lettings, sales and 5 star customer service.

The Role

The Team Member is responsible for the day to day running of the site; this can range from managing administration tasks, to dealing with tenant queries.

Key Responsibilities:

  • Dealing with tenant queries throughout their tenancy.
  • Responsible for storing and issuing tenants post.
  • Monitor the security of the building throughout shifts.
  • Tenancy administration.
  • Stock management, ensuring it is replenished and rotated.
  • Managing the Grab & Go facilities including; the presentation and tidiness of breakfasts.
  • Managing maintenance issues.
  • Administrative tasks.
  • Upselling bundles and add-ons to tenants.

Requirements:

  • Excellent customer service and time management skills.
  • Ability to work on own initiative.
  • Excellent prioritising skills.
  • Strong IT Skills.
  • Basic financial knowledge.
  • Customer focused.
  • Excellent attention to detail.
  • Previous experience in a similar role such as guest relations or hotel experience is essential.
  • Flexible and adaptable.

 

Other Requirements:

Please only apply for this position if you have experience within a similar role and very high levels of customer service. Additionally you MUST be comfortable lone working/working Night Shifts.

This role is based on a minimum of 19 hours per week which are day shifts, however you will be expected to cover day and night shifts as and when required.

Please send the recruitment team your CV and Cover Letter if you are interested in this exciting new role.

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