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Night Porter - Newcastle

Employer
Cairn Hotel Group
Location
Newcastle Upon Tyne, Tyne and Wear
Salary
National Minimum Wage + Benefits
Closing date
15 Oct 2019

Night Porter - Holiday Inn Jesmond, Newcastle Upon Tyne

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

You will be responsible for welcoming guests and customers to the hotel, checking them in and making any reservation changes as required.
You will also undertake night security checks around the hotel, basic cleaning and laundry duties and ensure a full handover to the morning porter/DM or receptionist. You will need to be confident with handling cash/credit transactions and cash reconciliation. You will be responsible for setting up and taking down meeting and conference rooms to the required standards. We believe our people are the key to excellent service delivery and our success depends on them.

About you…

The successful candidate will have previous reception and night working experience ideally within a hotel environment with an outgoing personality, excellent communication skills and excellent command of the English language. Ideally you will have knowledge of Opera thus to aid our guests. 

Holiday Inn Newcastle-Jesmond is a 116 bed modern hotel. You can also enjoy a delicious meal at either the Fratello’s Italian Restaurant or the Zio Bar & Grill, or some refreshing drinks at the Terrace Bar. All three locations give you a taste of affluent Jesmond.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Discounted Meals whilst on shift
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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