Customer Service Specialist - Head Office - Huddersfield

​This is a Fixed Term Contract to cover a Maternity Leave

18.00 Hours

Based within our busy Contact Centre you will join a team who deliver an excellent service to our customers over the phone, via e-mail and social media by providing up to date information on any of our sites or products. This role is an exciting opportunity for the right individuals to come on board and support the delivery of exceptional customer service.

Our customers are central to everything we do and as part of our Contact Centre Team you will be expected to ensure that our customers receive the right information, first time, every time. 

To be successful in this role you will need at least two years' experience in a Contact/Call Centre or in an exceptionally busy reception environment, a natural positive and enthusiastic outlook and have a passion for top quality customer service. In addition, you will be able to contribute innovative ideas on how we can ensure that our customers receive an outstanding service.

Does this sound like you?  If so, we'd love to hear from you.

In return, we can offer you a great package of benefits through our Staff and Family Membership scheme, which provides virtually free facilities for you and a greatly discounted rate for some of your family. Plus we also have a great discount website which can save you and your family loads of money too!

We have a generous annual leave entitlement and can offer an excellent pension scheme (West Yorkshire Pension Fund). We also like to have fun and celebrate our successes as often as we can.