Function & Events Supervisor - Lavenham
- Employer
- The Hotel Folk
- Location
- Lavenham, Suffolk
- Salary
- Competitive
- Closing date
- 20 Sep 2019
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Function & Events Supervisor - The Swan at Lavenham Hotel and Spa - Suffolk
Full-time, Permanent
The Hotel Folk are looking to recruit a motivated Function & Events Supervisor to work at The Swan at Lavenham Hotel & Spa.
Benefits of Working for The Hotel Folk:
- Free Golf at our Thorpeness Golf Club
- 50% off Treatments & Products at our Weavers' House Spa
- 50% off in all our Restaurants
- Free meals when on duty
- B&B in any of our hotels for only £35prpn
- Employee Assistance Programme
- Simply Health – health benefit scheme
- EdenRed – employee rewards scheme
- Free car parking
- Competitive salary
- 28 days annual leave increasing with service
- Company pension scheme
- Training & Developments Opportunities
Overall Job Purpose:
- To assist the Food and Beverage Manager in the running of all food and beverage services for all functions and events.
- To manage, motivate and support the team, optimising all opportunities to increase guest expectation.
Main Responsibilities:
- Ensure that all operating and service standards are achieved and maintained.
- Ensure that all staff are fully trained and competent within their job role.
- Monitor quality and service standards taking corrective action whenever necessary.
- Produce procedures manuals and information to ensure that staff work consistently and that their knowledge is kept up-to-date.
- Undertake duty management responsibilities on a rota basis.
- Encourage team members to increase sales by ensuring that they know how to add on sales and that they have up-to-date product knowledge.
Key Performance Measures:
- Budgeted functions and events revenues are achieved.
- Guest comments/feedback.
Special Requirements:
- Keep own skills and knowledge up-to-date.
- Be able to work flexibly – working shifts, weekends and bank holidays on a rota basis.
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