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Food & Beverage Assistant

Employer
Interstate Hotels & Resorts
Location
Marco's Steak House and Grill, Durham, Durham
Salary
Competitive Salary
Closing date
7 Oct 2019

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Sector
Bar & Pub jobs, Floor Supervisor
Job Type
Full Time
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Looking for a company where you can develop? Are encouraged to provide impressive customer service, show you care, be empowered to WOW?

We now have a fantastic opportunity for a Food & Beverage Assistant to join our friendly and inspiring team.

What are we looking for?

  • Work within the team on duty to ensure that all brand standards are met and at the heart of all decisions. Your responsibility is to ensure that each guest has a problem free stay without any issues so they can relax and enjoy their time at our hotel.
  • Be fully conversant with and ensure all ‘shift procedures' are carried out during your shift (either Early or Late) within the Restaurant. This includes following procedures for opening shifts, cash handling, guest satisfaction, security, telephone policy, cashing up and closing a shift.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Duty Manager.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Observe the lobby, restaurant and Hotel entrance areas and rectify any faults of tidiness and cleanliness.

    • The Skills and Experience you need to thrive in this role

    • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
    • You will be someone who has a reputation for delivering exemplary service and being fun to work with.
    • You will be committed to working on a weekly rota basis, which includes shift work and working weekends.
    • We don't need you to be fully trained in systems and procedures, but we do need you to want to do a great job

    How do we Reward you?

    Great rewards are aligned to joining our portfolio, not only do Interstate offer great discounts for Staff, Friends & Family within all their UK hotels, but you also get to experience your own brand benefits, World Wide!!! Plus we have a very successful Training Academy that awaits you, to support your development and career across all brands.

    So....

    So if you have a great personality, are results driven, and can be a valued team member, especially during pressured times, then we want to hear from you!

     

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