Sales Office Manager - Holiday Inn Birmingham City Centre, Birmingham

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

As the Sales Office Manager, you manage the internal sales team and ensure growth of sales, margin and profitability within the hotel in order to achieve or exceed the departments' budgeted revenue and profitability, whilst maintaining quality standards and high levels of customer service.

You will also work closely with the Sales Manager / Director and Cluster Revenue Manager to drive revenue from both existing local clients and new organisations.

About you…

You will have a proven track record in a sales environment, knowledge of how to manage others and a can-do attitude.
Candidates must be driven to achieve and able to lead others towards high-performance levels across all KPI's.
If you have a flair for customer service, developing others and are looking for a stimulating and challenging role, this would be the opportunity for you.

The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
'Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)