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Night Manager

Employer
Serco Leisure
Location
Nottingham
Salary
£17,784 p.a.
Closing date
26 Sep 2019

Job Details

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Job title: Night Manager

 

Location: National Water Sports Centre, Nottingham

 

Salary: £17,784 p.a.

 

Job type: Full-time

 

National Water Sports Centre are looking to hire two night managers to join their team.

 

As a night manager, you will be reporting to the operations manager the purpose of the role will be to operate the main building reception during the hours of the night in a welcoming and safe manner. Also when required you will have to respond to emergencies e.g. fire alarm.

 

The night manager will be a varied role and on a daily basis, some of your responsibilities will include:

 

    To provide front line customer service on reception To patrol the main building during the hours of night and enforce rules / ensure site is secure To take bookings in person, over the phone and over the web
  • Deal with Cash and PDQ transactions
  • Ensure a continuous availability of customer information
  • Deal with first line customer enquires or complaints
  • Clean customer critical facilities/areas
  • To follow safe practices, with regardto PPE,COSHH and manual handling
  • To report and defects, health and safety issues

 

National Water Sports Centre are looking to hear from candidates who have good customer care skills, an ability to show calmness under pressure and possess a good telephone manner.

 
 

Although not essential, having previous experience in dealing with members of the public would be desirable.
 
 

This is an important role which is looking to get filled quickly. If you feel you meet the above criteria and are looking for a new venture as a night manager, please apply at the nearest convenience.

 

 

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

 

Company

Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few!  Our teams are hard-working, friendly and above all passionate about leisure and fitness!

We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. 

Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time

We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.   

https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services

 

 

Company info
Mini-site
Serco Leisure
Telephone
0345 010 4000
Location
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United Kingdom

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