General Manager - Holiday Inn Jesmond, Newcastle Upon Tyne

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

As the General Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

You will maintain close involvement in all operations, multi-skilling the team to ensure an efficient but effective business, as well as creating a fun atmosphere and ensuring a highly personalised and locally inspired guest experience. You will adopt a hands-on approach and thrive in the excitement of a city centre lifestyle property. An inspiring leader, you will establish clear performance goals for the team, providing regular feedback and coaching in the moment. You will need to know how to place the brand at the centre of all communications, marketing initiatives and ensure your team use social media to connect with the neighbourhood and potential guests, using this channel to maximise revenue.

About you…

You will have experience in a branded environment and/ or a luxury boutique hotel, and have a proven pedigree of delivering in an F&B oriented hotel.
Whilst hands on when the demand suits, you will also have a commercial focus and know all parts of your business- driving and monitoring guest experience and commercial success.
You will be a passionate hotelier with a proven track record of engaging a team.
This is an excellent opportunity for a strong operator looking for a progressive and challenging role. In return we'll give you a generous financial and benefits package and the opportunity to join a progressive and exciting Group.

Holiday Inn Newcastle-Jesmond is a 116 bed modern hotel. You can also enjoy a delicious meal at either the Fratello’s Italian Restaurant or the Zio Bar & Grill, or some refreshing drinks at the Terrace Bar. All three locations give you a taste of affluent Jesmond.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Discounted Meals whilst on shift
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)