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Caretaker - Derby

Employer
Powerleague
Location
Derby, Derbyshire
Salary
Competitive
Closing date
25 Sep 2019

Job Details

Caretaker - Powerleague Derby

Powerleague is the original and premier provider of 5 a side football in the UK. It all started in 1987 and we are now the world’s largest provider with 35+ clubs across Europe.

At Powerleague our goal is to bring our local communities together, sharing the good times, and being proud of where we’re from! Our club teams are an essential part of our players experience, we are an energetic, motivated workforce and have a passion to serve! We pride ourselves on listening to our customers and taking action!

Caretaker - Your Purpose

To ensure the club is maintained to a high standard in all areas.  This means cleanliness both inside and outside the club and maintenance of all facilities such as pitches, showers; heating; lighting etc ensuring high customer comfort, satisfaction and safety at all times. The caretaker will have key holder responsibility and be accountable for stock and club safety in the absence of the Club Manager

Caretaker - Your Accountabilities

  • Maintain pitches, including redistribution of rubber crumb, white lining, brushing and netting
  • Manage all internal areas of the club ensuring high standards of cleanliness and safety
  • Work to a Maintenance Schedule to ensure the above
  • Complete general maintenance tasks within competence and deemed necessary by the management team
  • Ensure all vending machines are kept fully stocked and operational
  • Ensure the club is compliant with company Health and Safety policies and procedures
  • Complete risk assessments and pitch check sheets
  • Carry out weekly fire tests
  • Carry out bi-weekly beer line cleans
  • Carry out weekly Legionella controls – weekly temp checks and flushing
  • Ensure all stock deliveries are recorded and stringently checked before accepting
  • Ensure stock is neatly stored away and rotated to avoid stock reaching sell by date
  • Ensure a weekly lighting audit is carried out
  • Identify & report to the management team, any areas of the club that require maintenance
  • Ensure all internal areas are cleaned in accordance to the cleaning schedule
  • Deliver a high standard of customer service at all times
  • Fulfil all reasonable requests to ensure our customers’ comfort, satisfaction and safety
  • Receive customer feedback & deal with complaints in a calm, patient and professional manner
  • Offer first response to customers needing first aid treatment
  • Control expenditure when repairing or replacing equipment
  • Source cost effective ways to repair issues
  • Ensure the front of house (Reception and Bar) area is always clean and tidy
  • Administer all bookings and cancellations in line with the company policy
  • Provide correct information to customers and seek to maximising sales opportunities.
  • Ensure that all league games are well organised
  • Always adhere to company policies, procedures and licensing laws such as ‘Challenge 21/25’
  • Ensure vending machines are always fully stocked
  • Report any maintenance issues, such as net repairs, pitch flooring etc, immediatel
  • Ensure awareness and understanding of risks when handling customer information

Caretaker - You!

  • Excellent communication skills
  • Engaged with the business
  • Customer service focused
  • Organised
  • Team player
  • Self-motivated
  • Flexible approach

This is an ASAP fill, send your CV today!

Company

We’re specialists in small-sided football.

Powerleague is the original and premier provider of commercial small sided football in the UK. It all started in 1987 in Paisley, Scotland, and we are now the world’s largest provider with over 41 Clubs across Europe. 

Our clubs are about bringing local people together, sharing the good times as a community, being proud of where we’re from and being the local home of 5-a-side.

We don't just invite the community in to our clubs, we support them in various different projects too. We work directly with the community to build brand new sites across the country, and also work with schools to develop brand new pitches too.

Whether you’re looking to show off your skills in one of our FA accredited leagues or have the ultimate birthday party for your child: Powerleague is the place to be. With 10 million games played every year we have everything you’ll need for the perfect footballing experience. 

We are pioneers leading the way in the industry with you, the customers, at the front and centre of everything we do. With innovative minds bringing an exciting range of industry-first products and our helpful team members constantly pushing standards, there really is no better footballing community to be involved with. 

We have invested heavily in upskilling all our colleagues with bespoke and industry first customer service training.

Company info
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Powerleague

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