Operations Manager - Work in Andorra!
Operations Manager - Andorra
Working for Neilson Active holidays is more than a job, it's a lifestyle! Spend the winter season based in one of our beautiful European ski resorts where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun and there's always plenty of time to play!
Supported by the Area Manager, the Operations Manager in Andorra is responsible for the day to day operational & logistical management, customer service delivery, health & safety awareness and maintaining company standards throughout the gateway.
You'll also take responsibility for the quality and performance, the 3rd party hotel program, external 3rd party and NMC supplier services including ski schools, lift stations, hire shops, transport companies and activity providers.
This role requires building close relationships with suppliers, continually developing/adapting our service model to ensure efficiency, brand contact and cost-effectiveness in all areas along with consistent communication with the NMC resort management structure.
You'll be a key stakeholder in the operational budget and financial processes across the resorts. You are expected to keep track of costs, spending, opportunities and risks to the business throughout the season, whilst managing and monitoring all relevant financial processes. You'll motivate and develop the operations team to ensure that service is delivered and targets are met.
We are always looking for friendly, enthusiastic and approachable individuals to join our amazing team! People who can build rapport with ease and continue to give our guests confidence in the fact, that every element of their holiday is being delivered by people that care.