Assistant General Manager - Balham, London

Assistant General Manager - Balham, London

Fancy working for one of the UK’s top fitness franchises?

We are very passionate about health and fitness and making a difference to all our members.

We are recruiting for a new Assistant Club Manager.

This is an outstanding opportunity for an experienced and high-quality Assistant Club Manager from the health and fitness industry to lead one of our teams.

We are opening a premium Anytime Fitness club in the heart of Balham soon which is sure to be an exciting project.

The successful candidate will have assisted in managing a full commercial fitness club for at least 2 years previously.

You will be helping the General Manager lead the team to deliver all activities that take place in the gym and studios within your club and giving members an exceptional experience every day.

This is a fantastic opportunity to develop and progress your career.

Duties include:

• Assist the General Manager with all aspects of the day to day operations of the club
• Assist the General Manager with delivering all club commercial targets
• Help coach the team to provide a first class member service at all times
• Help manage the daily sales reporting to ensure the club sales targets and KPIs are achieved
• Leading and coaching the club Team in all daily procedures
• Delivering best in class member service at all times
• Being an ambassador of the brand on a daily basis in club.
• Dealing with all member issues and complaints
• Ensuring club management software is updated and maintained effectively
• Daily operational walk rounds
• Daily cleaning walk rounds
• Ensuring that all gym equipment is kept in good working order
• Work with the marketing Team to deliver quality local social content

Key Attributes:

• Professional
• Self-motivated
• Proactive
• Excellent communicator
• Good teamworking skills
• Approachable and personable
• Sales focused with a desire to over achieve
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Flexibility and multitasking skills
• A customer-focused, approachable and outgoing personality
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You will receive a huge number of Benefits such as:

• Industry leading pay and a bonus scheme
• Significant pre-sale bonus for the opening period of the club
• Complimentary membership for you and a family member
• 29 days holiday per annum (including bank holidays) + loyalty holiday scheme
• High quality training and development
• Genuine career growth prospects - we are a growing business!
• Company pension
• Opportunity to work with a fantastic team