Groups and Events Executive - Derby

Posting Date Aug 22, 2019
Job Number 19116526
Job Category Sales and Marketing
Location Breadsall Priory Marriott Hotel & Country Club, Moor Road, Derby, Derbyshire, United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

BreadsallPriory Marriott Hotel& Country Club offers its associates a competitivesalary, gym membership, staff meals, car parking and generous global hoteldiscounts for you, your friends and family.

This fourstar hotel has a focus on culinary excellence and provides staff withextensive, ongoing training and development. Marriott International isthe worlds' largest hotel company and provides associates with exciting longterm career opportunities.

Ideallyplaced in Morley, just north of Derby, Breadsall Priory holds the distinctionof being the oldest Marriott location in the world; our elegant Priory roomsdate back to 1260.

AtBreadsall Priory Marriott Hotel no two days are the same, with an excitingblend of guests and large events. Our hotel is a great place to developyour skills, supporting weddings, prolific golf events, sports teams, extensiveleisure facilities and contemporary British dining at our hotel's on-sitePriory Restaurant.

MarriottInternational portfolio of brands includes both JW Marriott and MarriottHotels.

MarriottHotels,Marriott International's flagship brand with more than 500 global locations, isadvancing the art of hosting so that our guests can travel brilliantly. As ahost with Marriott Hotels, you will help keep this promise by deliveringpremium choices, sophisticated style, and well-crafted details. With yourskills and imagination, together we will innovate and reinvent the future oftravel.

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Job Summary

A full time position to cover a period of up to 12 months maternity leave.

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.