The Langham, London

Assistant Palm Court Manager - London

London, Greater London
22 Aug 2019
29 Aug 2019
Job Type
Full Time
Assistant Palm Court Manager - London

. The Langham, London is currently looking to recruit an Assistant Manager in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. All day light dining is served with timeless elegance. Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.

The Assistant Manager assists the Manager with the effective running and organisation of Palm Court. Being an integral part of the Palm Court, the Assistant Manager will ensure the smooth operation of Palm Court, delivering an excellent guest experience within a well motivated team and maximising revenue potential.

As an Assistant Manager in Palm Court, your main role will be to:

ensure the smooth running of Palm Court, including Breakfast, Lunch, Dinner and Afternoon Tea to Conference and Banqueting events taking place in Palm Court demonstrate a real understanding of achieving and maintaining quality through effective service management leading a team that is genuine in delivering service excellence assist with the achievement of departmental KPI results assist in managing and developing the Palm Court team support the Departmental Trainer in conducting all on-the-job training for all colleagues to ensure all Company standards are adhered to ensure that licensing laws and health and safety matters are adhered to be immaculately presented, attentive and proactive in responding to the needs of our guests and bar management team The Langham, London offers a wide range of benefits which will include:

uniform and meals on duty annual holidays of 4 weeks plus bank holidays life insurance of twice the annual salary season ticket loan complimentary and discounted accommodation across Langham Hospitality Group company pension plan learning and development opportunities eye care vouchers colleague recognition system discounts on food & beverage and Chuan Spa treatments/products bespoke discount and reward scheme Employee Assistance Programme that is free to use many other exciting benefits are offered The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Requirement . The ideal Assistant Manager will have:

similar experience in a luxury 5* hotel the ability to work under pressure the ability to lead by example and motivate a strong team the ability adapt swiftly and seamlessly to situations that arise a passion in ensuring a delightful experience for clients and guests alike excellent communication skills and level of English
Terms of employment
. Full time

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