Jupiter Hotels

Operations Manager

Mercure Brighton, Brighton
Competitive Salary
19 Aug 2019
16 Sep 2019
Job Type
Full Time

An exciting opportunity has arisen for an individual looking to take charge of all aspects of Hotel operations.

As Hotel Operations Manager, you will be responsible for ensuring the smooth running of the day-to-day Hotel operation for which responsibilities include managing a team of departmental managers, as well as, driving profit through the implementation and maintenance of quality service delivery standards at all levels.

Working closely with the Departmental Managers, you will set, drive and review strategies to improve revenue generation across the Hotel's extensive operations including, Kitchen, Front Office, Housekeeping, Conference and Events, Food and Beverage and our Leisure Club.

We are recruiting for an experienced hands-on Operations Manager with a strong F&B and Rooms operational background who also understands that commitment to motivating, training and development of a diverse team all lead to customer satisfaction through consistent delivery of service.

To succeed as Hotel Operations Manager you will be an effective communicator with good listening skills and have the ability to work under pressure whilst sustaining excellent attention to detail and making sound commercially viable business decisions.

This position is offered on a full time permanent basis with flexibility to work weekdays, bank holidays, evenings and weekends is essential to meet the business needs.  

The successful candidate will have the ability to deputise for the Cluster General Manager in their absence and have the drive, determination and ability with appropriate development to progress to General Manager of one of our Hotels within the next 2 years or so.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony.  We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), Employee Assistance Programme and Healthcare Cash Plan to name but a few.

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