Head Receptionist - Gaucho Sloane Avenue

Gaucho are looking for an enthusiastic, senior and experienced Head Receptionist to join Gaucho Sloane's team! The ideal candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. This role will be the face of the restaurant and we are looking for someone with previous Head Receptionist experience, and experience managing a team.

Key responsibilities

• To work with or develop suitable strategies & reservation that optimise restaurant capacity
• To regularly review adherence to all agreed systems and correct where necessary
• Floor plan and section management with recordable history of section allocation
• Allocate tasks to members of the team adjusting according to service requirements
• Collation of guest database through accurate records and database systems
• Staffing Levels managed including costed rotas, holiday management and productivity management
• To understand and pro-actively work towards all cover growth targets for the business

Requirements

• Previous experience as a Head/Senior Receptionist
• Enthusiasm for hospitality, and a fast-paced working environment
• A warm and hospitable personality, and ability to work independently
• Strong leadership skills
• Knowledge of the local area
• Be able to work with local concierges and have previous marketing experience
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Training and benefits
• Training in the Gaucho academy
• Career development and training