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Reservations & Reception Manager - London

Employer
Fortnum & Mason
Location
Piccadilly, London
Salary
Competitive + Tronc & Benefits
Closing date
6 Sep 2019

Reservations & Reception Manager - London

About Fortnum & Mason

For over 300 years, Fortnum’s has been in the business of pleasure. From the heart of our Piccadilly store, we continue being the home of joy-giving things, extraordinary experiences and the very finest produce. We are looking for a Reservations Manager to lead our team.

About the restaurants

We have 5 restaurants in Fortnum & Mason and each has its own distinct style and personality.

From the Diamond Jubilee tea salon and its award winning afternoon tea service, and the acclaimed 45 Jermyn St., renowned for its seasonal menu and imaginative cocktail list, to the more relaxed Gallery restaurant, providing a taste of the Fortnum’s Food Hall.

We even have a dedicated Ice Cream Parlour, famed for its unique ice-cream flavours, and a very popular Wine Bar with an extensive wine list.

The Person

You will be:

  • Naturally approachable and friendly
  • Expert at delivering exceptional experiences to customers and resolving issues
  • A team player with experience in leading and motivating a small team
  • Energetic, willing to teach, learn and grow your career

Fabulous Benefits

  • A competitive salary + Tronc
  • Annual bonus of up to 5%
  • A generous store and restaurant discount
  • 28 days holidays (inc. bank holidays) and an extra day off for your birthday
  • Free shift meals in our staff restaurant
  • Excellent pension scheme
  • Defined development scheme to grow your career

If you have what it takes to help us deliver a sense of pleasure to our guests and want the opportunity to progress your career, please apply today.

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