Head Receptionist - London

Head Receptionist - Diamond Jubilee Tea Salon - London

About Fortnum & Mason

For over 300 years, Fortnum’s has been in the business of pleasure. From the heart of our Piccadilly store, we continue being the home of joy-giving things, extraordinary experiences and the very finest produce. We are now looking for a head Hostess for our famous Diamond Jubilee Tea Salon.

About the Diamond Jubilee Tea Salon

The tradition of making tea and that little bit of something between lunch and dinner has long since been a feature at Fortnum & Mason. Our tranquil Diamond Jubilee Tea Salon was opened by HM The Queen and has since become a stylish destination for the most traditional of afternoon teas.

The Role

You are naturally welcoming and friendly and like engaging with customers. Most of all you like working in a busy environment and will have a good knowledge of OpenTable system.

You will be:

• Managing the day-to-day bookings
• Managing and supporting a small team of receptionists
• Ensuring our customer database is up to date
• Ensuring the best welcome and experience is given to our guests
• Reporting to the Senior Managers

Fabulous Benefits

• A competitive salary + Tronc
• Annual bonus of up to 5%
• A generous store and restaurant discount
• 28 days holidays (inc. bank holidays) and an extra day off for your birthday
• Free shift meals in our staff restaurant
• Excellent pension scheme
• Defined development scheme to grow your career
• A great working environment with great working hours (no early starts or late finishes).

If you have what it takes to help us deliver a sense of pleasure to our guests and want the opportunity to progress your career, please apply today.