Hotel Tech Manager - London, Clerkenwell Green

We are looking for a Hotel Tech Manager to join us. The Ennismore tech team is expanding and we need a super-tech to join us in a role that is similar to that of an IT Manager with a hospitality focus.

You’d be essential in running the day to day IT operations for our European hotels, as well as taking control of multiple ongoing IT Projects.

This is an influential role in our Tech team and we’re looking for an experienced individual who relishes the opportunity to make real change to all end users across all of our hotels whilst keeping us secure and thinking about best practise.

What you’ll do…

The above will be your core purpose, but here’s a bit more detail on how we see the role:

• Working closely with the teams on site, you’ll own the IT infrastructure, services and support contracts across our European hotels, making sure that all Systems are well maintained (Administration/Patching/Upgrades) and IT issues are solved quickly either by us or a third party
• Lead the technology elements for our Hotel/Bar/Restaurant openings
• Take part in managing complex IT projects through to completion – think Infrastructure upgrades, WiFi Upgrades, Systems Implementations….
• Think creatively about new technologies & trends that we should be bringing in
• Manage complex network environment with multiple points of interconnectivity and WAN links, making sure that we are GDPR & PCI compliant
• Work with Meraki/JAMF MDM to manage multiple endpoints

What we’re looking for…

• Previous experience in IT Management across multiple sites
• Basic Networking - TCP/IP, DHCP, DNS, VLANs etc.
• Experience with a wide spectrum of IT kit from phone systems to firewalls and beyond
• Enthusiastic about Tech and developments in the IT world
• Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results
• Highly organised and detail orientated, someone you can rely on to know the answers, or where to find them
• Enthusiastic, confident and warm, you want to be part of a team that works hard, supports each other and has fun with it along the way

What’s in it for you…

• Join one of the fastest-growing companies in the UK
• 25 days holiday, plus pension, life insurance, a competitive salary and nifty rewards for going the extra mile and living our values
• Excellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave!)
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Free lunch before payday as a treat at the end of the month
• Time off to volunteer with one of our partner charities
• Regular team get togethers, from our weekly drinks to our (pretty special!) bi-annual parties…we know how to have a good time whilst getting the job done